Return Policy

Last updated August 20, 2024

Thank you for your purchase and we hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit or to exchange for the same item but in a different color or size. Please see below for more information on our return policy.

Returns

All returns must be postmarked within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please contact customer service by clicking this link to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in packaging and include your proof of purchase (receipt) and the output generated by the RMA form that is emailed to the provided email address. Mail your return to the following address:

Cedar Corner Complex
Attn: Returns
[RMA #]
1935 Cleveland Road
Sandusky, OH 44870

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exchanges

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least 14 days from the receipt of your item to process your exchange. We will notify you by email when your exchange has been processed.

Exceptions

The following items cannot be returned [or exchanged]:

Sale items

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

  • A 20% restocking fee will be charged for all returns in excess of $50.
  • Sale items are FINAL SALE and cannot be returned.

Questions

If you have any questions concerning our return policy, please contact us at:

(800) 654-3364

info@cedarcorner.com