All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
After receiving a Return Merchandise Authorization (RMA) number, place the item securely in packaging and include your proof of purchase (receipt) and the output generated by this form. Mail your return to the following address:
Cedar Corner Complex
Attn: Returns [Write RMA #]
1935 Cleveland Road
Sandusky, OH 44870
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exchanges
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least 14 days from the receipt of your item to process your exchange. We will notify you by email when your exchange has been processed.
Exceptions
The following items cannot be returned [or exchanged]:
Sale items For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please note, a 20% restocking fee will be charged for all returns in excess of $50. Sale items are FINAL SALE and cannot be returned.
Questions
If you have any questions concerning our return policy, please contact us at:
(800) 654-3364, or
info@cedarcorner.com
